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We don't offer cancellation since all orders ship within 1-business day.
Order Shipping Policy:
Orders are shipped within the USA via USPS or FedEx standard Ground shipping. Delivery time can range from 3 to 7 business days. Note, we do not offer expedited shipping.
Refund & Return Policy:
Returns are only accepted within 30 days from the invoice date. The customer must contact us within that time period and request a return authorization by no more than 30 days from the date invoice. After we issue a return authorization and return instructions to the customer, the MobiScibe must be received by us within 14 days of the issuance date.
We do not accept returns without a valid authorization by us or any returns beyond the 30-day return period.
The customer is responsible for all return shipping costs. We are not responsible or liable for any returned items that are damaged or lost during transit to us, so it is best to purchase shipping insurance from the freight carrier and to use a delivery service that provides a package tracking number.
Your new MobiScribe carries a one-year limited warranty against defects in materials and workmanship from the invoice date.
If a defect occurs within a one-year warranty period from the date of invoice, the MobiScribe team will provide one of the following warranty service options:
Customers will be responsible for shipping fees to our service center.
Proof of purchase may be required to verify eligibility for warranty service.
Warranty will be voided due to any of the following:
To obtain warranty service, request a return, or if you have any questions about or Sale Terms & Conditions policy, please email us at support@MobiScribe.com.